Returns & Exchanges
At Matin Kim, we strive for your complete satisfaction with our signature designs. If you are not entirely pleased with your purchase, you may request a return or exchange within 14 days of receiving your order.
Request Authorization
Log into your account and navigate to your order history to submit a return request and receive a Return Merchandise Authorization (RMA) number.
Prepare Your Package
Securely pack the items in their original packaging, ensuring all designer tags, dust bags, and authenticity cards are included and intact.
Ship the Items
Affix the provided prepaid shipping label to your parcel and drop it off at any authorized courier location within 7 days of your request approval.
Quality Inspection & Refund
Once our team inspects the returned items for original condition, your refund will be processed to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing